| Step | Visitor Journey Stage | Visitor Need | Wayfinding Support | Signage & Systems Used |
|---|---|---|---|---|
| 1 | Pre-Visit Planning | Understand directions, parking, and layout | Sets expectations before arrival | Online maps, digital wayfinding signage, venue directories |
| 2 | Arrival & First Impression | Immediate reassurance and entry guidance | Confident navigation from entrances | Entry signage, parking wayfinding, digital welcome displays |
| 3 | Orientation | Identify current location and next destination | Instant spatial clarity | Directories, environmental graphics, interactive signage |
| 4 | Navigation & Movement | Reach destinations without confusion | Smooth movement through spaces | Directional signage, floor graphics, wayfinding systems |
| 5 | Engagement & Interaction | Navigate between zones and services | Ongoing guidance and engagement | Informational signage, branded graphics |
| 6 | Exit & Post-Visit | Locate exits and parking easily | Stress-free departure | Exit signage, safety signs, emergency guidance |
If you are searching for wayfinding services to enhance your visitors’ experience, look no further than Keystone Designs, the best choice for professional wayfinding consultancy. Our Wayfinding Consultancy specialises in creating expert wayfinding signage solutions that simplify navigation and elevate the visitor experience.
Whether you need digital signage and wayfinding, environmental wayfinding design, or a full strategy led by top wayfinding and signage design consultants, we’re here to help. We also provide end-to-end signage consultation services for consistent branding and effective navigation.
Contact us today for a consultation.
Let’s discuss how we can create a customized wayfinding strategy that meets your needs and exceeds your expectations.